If you’re a VA borrower (or refinancing a VA mortgage), Guaranteed Rate waives all loan fees. This can be helpful for first-time borrowers who might not have an established credit history. The minimum credit score on VA and FHA loans is lower than average, requiring just a 600 FICO. Borrowers can also get a preapproval letter within 24 to 48 hours and they can get prequalified online within 15 minutes. On Trustpilot, Rocket has a 3.6 out of 5-star rating, based on 4,331 customer reviews.Mortgage borrowers can count on average fees and competitive interest rates, tracking just below the national average. The BBB measures trustworthiness based on response to customer complaints, honesty in advertising, and transparency about business practices. It also has an A+ rating from the Better Business Bureau. Rocket Mortgage ranked as the top lender for customer satisfaction from J.D. To talk about an in-process loan, closed loan, or signing in, call Monday through Friday from 8:30 a.m. If you need to talk about a new mortgage, you can talk with someone over the phone Sunday through Friday from 9 a.m. ET to midnight ET, or weekends from 9 a.m. Chat online with a live representative Monday through Friday from 7 a.m. You can chat online with an automated assistant 24/7. The minimum credit score requirements depend on which type of mortgage you get. Rocket Mortgage doesn't allow alternative credit data, so it's a better fit for borrowers with good credit scores. For example, you could show proof that you have a history of paying utility bills on time. Some lenders allow you to apply with alternative credit data if you either don't have a credit score or have a very poor one. VA IRRRL, if it's on your primary residence.If you're refinancing, you can choose from the following options: You can't get a USDA mortgage, home equity loan, HELOC, construction loan, or reverse mortgage through Rocket Mortgage. Both fixed-rate and adjustable-rate mortgages.Conventional mortgages (both conforming and jumbo).Rocket Mortgage is available in all 50 US states, and it offers the following mortgage products: Rocket Mortgage is the online mortgage lender that used to be known as Quicken Loans. Better ranked below average in the study. Power's 2022 US Mortgage Origination Satisfaction Study. If customer service is important to you, you might prefer Rocket Mortgage, which ranked No. It also provides you with a preapproval letter within 24 hours, whereas Rocket Mortgage's turnaround time for letters varies.
It also charges no lender fees at closing, making it an affordable option.īoth Rocket Mortgage and Better provide a live online chat feature, which is convenient if you don't like talking on the phone.īetter makes it easy to see customized rates without signing up for an account first. Betterīetter is one of our best online mortgage lenders, and it's a particularly good choice if you're a first-time homebuyer thanks to its quick and easy application process. Compare Rocket Mortgage to Other Lenders Rocket Mortgage vs. Right now, the 30-year conforming loan rate on Rocket Mortgage's website is slightly higher than current average rates. You'll need to create an account before you can see customized rates. Unlike with some online lenders, you can't plug in your information (like mortgage amount, down payment amount, or credit score) to see a more personalized rate on the site. For example, the 30-year mortgage rates shown include 2 points at closing and assume you have a credit score over 720 and a debt-to-income ratio below 30%. You can read the assumptions for these rates on the website. It shows you interest rates and APRs on 30-year and 20-year fixed conforming mortgages, 30-year VA mortgages, 30-year FHA mortgages, and 30-year jumbo mortgages. When you visit the Rocket Mortgage website, select "Rates" on its menu. Can't apply with alternative credit data (like utility bills) because you have a low or no credit score.Doesn't have a USDA loan, home equity loan, HELOC, reverse mortgage, or construction loan.Not able to speak with a lender face-to-face.Conventional, FHA, VA, or jumbo mortgage lending options
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